Technology

Technology Support

Technology support on campus is available 9 am to 3 pm Mon - Friday. While not required you may call 407 317 3327 option 9 to make an appointment.

Full time OCVS students must be enrolled in the student information system Skyward for at least 48 hours before a device may be distributed. No devices can be distributed to students not enrolled in Skyward. Devices cannot be distributed if a device is already checked out from another school. Please allow at least 20-25 minutes for device pickup. There will be time spent logging into the device and resetting a password for all students grades 6-12. Students in grades 6-12 need to pick up their own device. A child in grade K-5 does not have to be present but is strongly encouraged to be present. Adults picking up devices will need identification. Only adults on the student’s contact list may pick up devices for the child.

Hotspots

Hotspots , devices that provide wifi access, are issued upon request for full time students who lack wifi access at home. Requests are made from the district office on this page under the Quick Links section. After the request is made the district office sends a list approximately once per week and you will be notified via email when the hotspot has been delivered.

Software Updates

For OCPS issued devices update the device on the OCPS wifi by going to a nearby school parking lot after hours. Bring a fully charged device. Reboot the device and log in. After a few minutes the system will update or you can run software center to update the software.

Password Reset

For OCPS credentials (480..) off the school network go to http://studentid.ocps.net and choose the help, I forgot my password button. Click reset password. Complete the username which is the OCPS student id number and other information. Put in a personal email where a verification code will be automatically sent. Once received proceed with the reset password option. If you are unable to remember the answer to the secret question then you must contact technical support below.

School Email

OCPS school email accounts are gmail accounts. To check your OCPS school email ([email protected]) go to launchpad at https://launchpad.classlink.com/ocps . Log in with your OCPS student id number and password. If you are not sure of your password go to the area above to reset. Then on the dashboard locate the google drive icon. In google drive add the school profile . In the upper right corner of google click the circle next to the three dots. This will display a profile. Then click Add at the bottom of that window. It might display Add a new chrome profile. For the email address use the email ([email protected]) For the password use the one logged onto launchpad. Now that you have the profile identified in google chrome. Then click the 9 dots that look like a keypad. Gmail will display in the list. Once you are in we suggest to bookmark your school email account so you can access it easier.

Technical Support

For technical support related to your OCPS issued device contact OCVS technical support via email contact Phillip Sardin or by phone at 407 317 3327 option 9. Whether emailing or leaving a voicemail please include your student's name, OCPS student ID number, nature of the issue and a return phone number.